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How Do I?

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1. How do I find city hall?

We are located at:
1376 E Ninth Street
Alamogordo, NM 88310

We are between Oregon and Washington Boulevards on the south side of Ninth Street. 

Our hours are:
8 a.m. - 12 p.m.
1 p.m. - 5 p.m.
Monday - Friday

City Hall is closed for observation of the following holidays:

• New Year’s Day
• Dr. Martin Luther King, Jr. Day
• President’s Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving The Friday following Thanksgiving (Veterans’ Day Observed)
• Christmas Day

2. How do I find out about public transportation?

Z-Trans is operated by the Zia Therapy Center in conjunction with the City of Alamogordo. It serves Alamogordo, Holloman AFB, La Luz, Tularosa, Mescalero and Las Cruces. For up-to-date information on the three routes and their schedules, you may contact them by phone at 575-439-4971 or visit at:
900 First Street
Alamogordo, NM 88310

3. How do I become a member of the Senior Center?

If you or your spouse are 60 years of age or older, you may join the Senior Center. Call 575-439-4150 or visit the Senior Center Website for more information. The City appreciates a $10.00 donation for registering as a member.

4. How do I sign up for water, garbage and sewer?

Visit a Customer Service window at:

City Hall
1376 E Ninth Street
Alamogordo, NM 88310

You may also call City Hall at 575-439-4260. Monthly billing varies with meter size and monthly usage. To begin service, residents pay between $70 and $210 plus a $25 application fee.

5. How do I know when I may water my lawn?

View the outdoor watering schedule to see when you can water your lawn.

6. How do I reach my commissioner?

Call the City Clerk’s office at 575-439-4100 or visit the City Commission page for a district map, which includes Commissioners’ contact information.

7. How do I apply for a business registration?

Anyone operating any for-profit business must register with the City. Obtain an application at City Hall or print the Business Registration Application and return it to City Hall.

8. How do I find out when my trash pick-up is scheduled?

Regular trash is picked up twice a week; however, if you have oversized items for pick-up, you need to call your trash collection company to schedule a pick-up. The number for Southwest Disposal Corp is 575-434-1109.

9. How do I report a water outage?

You may contact Public Works to report a water outage at 575-439-4244 during regular business hours. After hours, contact 575-439-4300.

Or click HERE to do an online report.

10. How do I find out about city street closures or water outages?

Public Service announcements are given on the local radio stations, are printed in the Alamogordo Daily News, are posted on this website and posted to the City's Facebook Page. You may contact Public Works to report a water outage at 575-439-4244 during regular business hours. After hours, contact 575-439-4300

11. How do I learn about recreational activities?

The City Community Services Department publishes an annual booklet that contains scheduled activities for the entire year. This publication is updated every May. You may get information from the calendar posted on this website, call 575-439-4142 or visit the Recreation Center at:
1100 Oregon Avenue
Alamogordo, NM 88310

The Recreation Center is open from 6 a.m. to 9 p.m. Monday through Thursday, 6 a.m. to 6 p.m. Fridays, 1 to 6 p.m. on Saturdays.

12. How do I find out when the City Commission meets?

The Commission generally meets in the Commission Chambers at City Hall at 1376 E. Ninth Street. View the Commission Meeting Calendar (PDF).

13. How do I find information on the City’s budget?

You may request a copy of the City budget by completing a request form at the City Clerk’s office and paying a nominal fee for the copies. The City operates on a July to June fiscal year with public budget hearings held in May at a City facility announced in the Alamogordo Daily News.
You may view Finance Documents (PDF).

14. How do I offer suggestions to the City?

Suggestions of any nature may be turned in to the City Clerk at:
City Hall
1376 E Ninth Street
Alamogordo, NM 88310

Or send feedback to Alamogordo.

15. How do I report a stray animal?

Call Animal Control at 575-439-4330 or visit their office:

2910 N Florida Avenue
Alamogordo, NM 88310

16. How do I get rid of big objects that will not fit into my garbage can?

Call Southwest Disposal at 575-434-1109 to schedule a pick-up date and time.

17. How do I contact the City with a complaint?

Call the City Clerk’s Office at 575-439-4100. They will want to know the nature of the complaint so they can direct your call to the correct department or person. Or take the citizen opinion and feedback survey to send feedback.

18. How do I pay my property tax?

The Otero County Treasurer collects property tax. Contact their office by calling 575-437-2030, or go to 

1000 N New York Avenue
Alamogordo, NM 88310

You can also visit their website for more information.

19. How do I register to vote?

You may register at the Otero County Clerk’s office:

1104 N White Sands Boulevard, Suite C
Alamogordo, NM 88310

20. How do I pay my court fines or traffic citations online?

If the "Penalty Assessment" box is marked at the bottom of your citation, you have 30 days to pay your fine from the date you received the citation. Find options to pay here.

21. How do I request to be on the City Commission agenda?

In order to submit your request, simply fill out and return the Agenda Request Form (PDF) by the appropriate deadline. For a list of deadlines, view the 2021 Commission Calendar (PDF).

22. How do I find out if a property is in a flood zone?

Visit the GIS webpage, and select Alamogordo Public Map. In the upper right hand corner click on the Layer List Icon (3rd from the left). Scroll down and check the box for "FEMA_Flood_Zones_2018". The floodplain layer will turn on after a few seconds of loading. In the upper left search box you can type in an address and the map will zoom in to that location. You can also contact the Flood Plain Manager, Nancy Beshaler at 575-439-4230 or email Nancy Beshaler.